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Each state has come to this conclusion in different ways. For example, some states consider SaaS a service, not a product. So, if services are generally taxable in the statesuch as in Hawaiithen SaaS is likely to also be taxable. In states where services arent taxable, SaaS is unlikely to be taxable.
Currently, Florida is one of the few states in the US that does not explicitly impose a sales tax on SaaS or other digital products.
Which States Tax SaaS District of Columbia (Taxation of Digital Goods) Hawaii (Rev. Iowa (S.F. 2417; taxation on digital products) Massachusetts (Regs. New Mexico (Admin. New York (TB-ST-128) Pennsylvania (Letter Ruling SUT-12-001) Rhode Island (Gen. South Carolina (Code Regs.
SaaS is exempt from sales and use tax in New Jersey unless it meets the definition of an information service. SaaS is not considered a transfer of tangible personal property and is not an enumerated taxable service. New Jersey statutes and regulations do not specifically address the taxability of cloud computing.
While SaaS is not currently taxable in Florida, it is crucial for businesses to stay informed about tax laws and regulations in the state.
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Sales tax applies to the retail sales of hardware, miscellaneous supplies, repair parts, and pre-written and sub-licensed software. Sales tax also applies if the client is required to purchase a maintenance contract or the hotline support service.
Texas taxes SaaS, as well as a large variety of digital goods and services. Texas also taxes certain professional services when sold in conjunction with sales of SaaS or digital products.

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