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To know if your money transfer has been received, select Track transfer from the top menu at westernunion.com or through our Western Union app, then enter your receivers name and the tracking number (MTCN) for the transfer.
You receive a 10-digit Money Transfer Control Number (MTCN) on the receipt you get each time you send money via Western Union.
Go to Track a Transfer and select Dont know the MTCN? Enter Senders phone number or Sender and receivers names. Enter the date of money transfer and select Continue.
If your transfer was completed within the last 45 days, you can retrieve your MTCN number on your Western Union history page. If your transaction is older than 45 days, please call Western Union directly at 1-800-267-0486. Was this information helpful?
In principle, the receiver does not need to have a bank account. To receive money, the receiver needs to present the Money Transfer Control Number (MTCN) that will be communicated from the sender and to perform the prescribed procedure at a receiving location.

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You can still track your transfer status in three easy steps: Go to Track a Transfer and select Dont know the MTCN? Enter Senders phone number or Sender and receivers names. Enter the date of money transfer and select Continue.
As for whether you can receive a WU transfer if you dont have the MTCN yes, you can, if its going straight into your bank account. In that case, you dont have to do anything at all, in fact. If youre collecting it from an agent location, though, its best to have the MTCN.
You can find your MTCN on your transfer receipt. If you made your transfer on the website, the number will be on your online receipt and the confirmation email you receive. If you made a transfer in-store, your number will be printed on your receipt.

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