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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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Where can I find my ECN number for EDD?

Your EDD customer account number (EDDCAN or ECN) is a unique identification number that is assigned when you complete your SDI Online registration. It will initially appear in a message on the Successful Account Creation Notification section of the Account Setup Confirmation page.

What do I do if I cant get into my EDD account?

Call EDD for help with account set up or login issues. You can call 1-800-300-5616 from 8 a.m. to 7 p.m. (Pacific time), Monday through Friday except on state holidays.

What is an EDD number?

1-800-300-5616. English (Self-Service Line) Get information on your last payment issued. docHub for benefits using EDD Tele-CertSM. Get information on how to file a new UI claim or reopen an existing claim.

How do I register my EDD account number?

Register to Create an Account You receive an email saying youve been registered. Then you can begin using UI Online immediately. You receive your EDD Customer Account Number in the mail. Once you have this, you can register for UI Online.

Why wont EDD let me register my account?

Why cant I register for UI Online? You must have a myEDD account, an active unemployment claim, and received your EDD Customer Account Number in order to register for a UI Online account.

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