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Is Microsoft Dynamics an ERP or CRM?

Microsoft Dynamics 365 combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools.

What is Dynamics CRM called now?

Microsoft Dynamics 365 Business Central (formerly Microsoft Dynamics NAV) ERP and CRM software-as-a-service product meant for small and mid-sized businesses.

Is Microsoft Dynamics CRM cloud based?

Microsoft Dynamics CRM. Microsoft Dynamics CRM is available as a cloud offering or an on-premises installation. As with CRM 4, this version can be highly customized using advanced extensions.

What is Microsoft Dynamics CRM used for?

Dynamics CRM is a piece of business software, made by Microsoft. Its a customer relationship management software that helps businesses manage their customer database, generate new leads, engage with their customers, and resolve customer service issues.

Is Microsoft Dynamics a PaaS?

Some Azure services, like Dynamics 365 and Office 365, are SaaS. Some other, like LogicApps, are PaaS.

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