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At the VOIP Provider level: Navigate to SetupCall RoutingVOIP Providers. Select Modify next to the provider you wish to modify. Navigate to the Fax Settings tab. Change Error Correction Mode for G711 Faxes to Disabled. Select Save SIP Provider.
Cisco Fax Relay is a proprietary fax relay implementation that uses Real-time Transport Protocol (RTP) to transport fax data.
ECM stands for Error Correction Mode. When ECM is active, fax pages are sent in blocks. If a block of fax pages fails the error check, the fax receiver will request that the sender re-transmit the block of pages until all blocks have been received successfully.
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Fax relay ECM is enabled by default. To disable ECM, you use the fax-relay ecm disable command on the VoIP dial peer. After this command is configured, the gateways Digital Signal Processor (DSP) fax-relay firmware modifies the T. 30 Digital Information Signal (DIS) message.
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PreviousNext. If part of a transmission fails because of a line problem, the lost data is automatically resent. The ECM function works only when the receiver also supports the ECM function. You can turn on and off this function in User Tools.
Fax Not Working? 5 Basic Troubleshooting Steps Check the connection. If you are having issues sending faxes despite dialing the correct fax number, the problem could be connectivity-related. Clean your machine. Check the ink cartridge. Inspect the ADF. Change or update your fax machine settings.

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