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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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How do I cancel tickets on Ticketmaster?

Under Profile, select My Tickets Select the order you want to cancel from the list and click Cancel Make sure your personal information is up to date and state the reason for the cancellation. Click Ok

Does Ticketmaster refund if you cant go?

Tickets cannot be exchanged or refunded after purchase unless the performance is cancelled. If the ticket holder is unable to attend the rescheduled event a full refund will be offered *excluding delivery fees.

Can you exchange tickets on Ticketmaster for another date?

Exchange / Upgrade of tickets We know that sometimes you find another date that suits you better, want to sit further forward in the salon or feel the VIP experience with a VIP ticket. Exchange / upgrade can only be done for tickets with the same or higher price for the same event.

What happens if your ticket doesnt sell on Ticketmaster?

Your tickets will remain available for purchase until the events resale deadline expires, which varies by event. Any tickets that have not sold will be placed back into your account for your use. Unsold tickets arent eligible for refunds, but you can still use the ticket(s) by removing the listing.

Can you sell Ticketmaster tickets if you cant go?

From your order, click Sell Tickets or the Sell button on the app to see if resale is available. If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.

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When you buy tickets from Ticketmaster How do you get them?

A guide to delivery methods Electronic Tickets (eTickets) An electronic ticket (eTicket) can be a Mobile Entry or Print-at-Home ticket. Mobile Entry. Having a Mobile Entry ticket is the easiest and safest way to access events. Print-at-Home. US Mail. Will Call. UPS Standard Tickets. UPS Resale Tickets. Ticket Transfer.

Are Ticketmaster tickets guaranteed?

As the official ticketing partner of thousands of concerts, sports, and theater events around the world, we offer the widest selection of tickets, and all of our tickets are guaranteed by a verification process or a money-back guarantee.

How reliable are Ticketmaster tickets?

All-in-all, Ticketmaster is a safe and secure site to purchase tickets, but scammers can take advantage of their legitimacy by impersonating them through phishing tactics or fraudulent websites. Remember, staying vigilant and cautious when dealing with online transactions is crucial in protecting yourself from scams.

What happens after you buy tickets from Ticketmaster?

If you bought your tickets online at Ticketmaster.com, theyll automatically appear in your account.

Can I get a refund from Ticketmaster if I cant go?

In some instances, the Event Organizer may give you the option to request a refund. If needed, well process a refund to the original method of payment used at time of purchase. It should appear on your account within 5-7 business days, depending on your banks processing time.

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How do I cancel tickets on Ticketmaster?

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Can you sell Ticketmaster tickets if you cant go?

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When you buy tickets from Ticketmaster How do you get them?

Are Ticketmaster tickets guaranteed?

How reliable are Ticketmaster tickets?

What happens after you buy tickets from Ticketmaster?

Can I get a refund from Ticketmaster if I cant go?

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