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DC Water provides more than 700,000 residents and 21.3 million annual visitors in the District of Columbia with retail water and wastewater (sewer) service.
By Email: custserv@dcwater.com. By Fax: 202-354-3711. By Phone: 202-354-3600. Translation. Non-English-speaking customers can call our Customer Service line, 202-354-3600, for translation into more than 94 languages. Hearing-impaired. Hearing-impaired customers can call 202-354-3677 for TDD-TYY services.
How does DC Water monitor water quality? DC Waters monitoring programfar more extensive than required by lawdemonstrates that the quality of the Districts drinking water remains high and meets all federal drinking water standards.
To report a water emergency, such as a water main break or a sewer backup, contact DC Water at 202-612-3400 or report an emergency with our online system.
Drinking water in the District of Columbia comes from the Potomac River, upstream of the District. The District is a part of the Chesapeake Bay Watershed. Our main waterways are the Potomac and Anacostia Rivers, Oxon Run, and Rock Creek.
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People also ask

The District of Columbia Water and Sewer Authority (DCWASA) was created by District law in 1996, with the approval of the United States Congress, as an independent authority of the District Government with a separate legal existence. In 2010 the Authority rebranded and became DC Water.
Washington, D.C.s water is moderately hard, but may vary throughout the city and by seasons of the year. Hardness usually peaks during the warmer months and is lower during the winter months.
DC Water is governed by a Board of Directors consisting of 11 principal and 11 alternate members. The Board is composed of six District of Columbia representatives, two each from Montgomery and Prince Georges counties in Maryland, and one from Fairfax County in Virginia.
David L. Gadis serves as Chief Executive Officer and General Manager of DC Water, one of the largest and most highly regarded water utilities in the nation.
0:00 0:19 Yes, DC tap water is safe to drink even if it tastes, smells a little - YouTube YouTube Start of suggested clip End of suggested clip Let it run for a few minutes first then let the water sit. For a few hours before drinking. Or youMoreLet it run for a few minutes first then let the water sit. For a few hours before drinking. Or you could also use a water filter.

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