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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Beneficiaries file a death claim with the insurance company by submitting a certified copy of the death certificate. Many states allow insurers 30 days to review the claim, after which they can pay it out, deny it, or ask for additional information. If a company denies your claim, it generally provides a reason why.
Visit mybenefits.metlife.com or download the MetLife Mobile App to view your certificate of insurance and to initiate your claim* or call 866-626-3705 to obtain a claim form*. Answer some questions about your claim and upload your medical documentation to support your claim. The whole process takes just minutes!
Once you have submitted an invoice in good order, your reimbursement will be processed, generally within 10 business days. Most policies contain a waiting period, elimination period, or deductible period which must be met before reimbursement is paid see your policy or certificate for more details.
MetLife is a reputable insurance company that has an A+ (Superior) rating from AM Best, one of the nations leading insurance-rating organizations, as well as solid scores from SP and Moodys. The good scores are a reflection of MetLifes financial strength and claims-paying ability.
The first check you get from your insurance company is often an advance against the total settlement amount, not the final payment. If youre offered an on-the-spot settlement, you can accept the check right away. Later, if you find other damage, you can reopen the claim and file for an additional amount.
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People also ask

We dont require all beneficiaries to make a claim before making payment to each individual. Once MetLife approves my claim, how soon will I receive my payment? Once we approve your claim, well send your payment via USPS within 5 business days. Please note, mail delivery times may vary.
To submit a claim, call 800-GET-MET8 (1-800-438-6388) or visit mybenefits.metlife.com or our mobile app. Have your healthcare providers name, address, phone number, and testing information details available. Check the mail! You will receive your benefit payment within 10 days or less.
The 4 stages of the claims settlement process Right after the accident The Carrier Steps In. At the accident site, immediately after the accident has taken place, the victim contacts the insurer directly or through the insurance broker agency. The claim is filed. Whose fault was it? Claims payment disputes are settled.

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