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Claims and defenses are any valid reasons you have for not paying a certain credit card charge. They include billing errors, unauthorized charges, and claims that goods or services were misrepresented, defective, or not delivered. The credit card company can be held responsible under Federal law (15 USC 1666i).
Charges for the wrong amount or date; Charges for goods and services that you ordered but did not receive or accept; Charges that you dont recognize and want more information about; and. Bills that have calculation errors or that didnt credit a payment or return that you made.
I am writing to dispute a charge of [$] to my [credit or debit card] account on [date of the charge]. The charge is in error because [explain the problem briefly. For example, the items werent delivered, I was overcharged, I returned the items, I did not buy the items, etc.].
If you need to dispute with your credit card company, you can: Call the customer service number on the back of your credit card or on your statement. Email customer service. Dispute through the financial institutions app. Dispute the transaction in writing (the address should be on your statement)
Only disputes that meet the following criteria qualify for a dispute under the FCBA: The transaction must exceed $5. You made a good faith attempt to obtain satisfactory resolution of the issue. The transaction was made in the same state you reside, or within 100 miles of your home.
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The charge is in error because [explain the problem briefly. For example, the items werent delivered, I was overcharged, I returned the items, I did not buy the items, etc.]. [Add any additional explanation that may be helpful. For example, I ordered the items on [date].
Common reasons for filing a credit dispute Inaccurate information: This could include wrong balances, incorrect payment history, account status, or credit limit. It could also be due to a creditor accidentally entering the wrong information.

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