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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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How do I email Icare?

If youre dissatisfied with their response, you can contact icare on 13 99 22 or via email at wiclaimsenquiries@icare.nsw.gov.au. Policy related queries and complaints should be directed to 13 44 22. Tagged in: Workers Insurance.

What is included in wages for workers compensation NSW?

The amount you receive is either based on your weekly earnings and received non-monetary benefits before the injury including any overtime and shift allowances for the first 52 weeks or a maximum weekly compensation amount.

What is provisional liability in workers compensation NSW?

Provisional liability Provisional payments allow your case manager to start making payments, including weekly benefits, before they make a formal liability decision. The provisional period can extend up to 12 weeks of weekly payments or up to $10,000 in medical and related expenses.

What is included in compensation?

In most cases, Total Compensation includes an employees wages or salary, bonuses, commissions, and any other monetary payments. It may also include certain benefits, such as health insurance, life insurance, retirement benefits, and paid vacation days.

What does NSW workers compensation cover?

The NSW workers compensation system provides support to people injured at work, including assistance with recovering and returning to work wherever possible.

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