Auto-Reply Email Sample for Customer Service: A 2025

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Thank you for contacting us auto reply templates Hi there! Thanks for getting in touch! We appreciate you taking the time to reach out to our team. Hi there! Weve received your inquiry and will get back to you shortly. Weve opened a support ticket in response to your recent inquire. Thank you for contacting us.
Im out of the office right now but will get back to you as soon as possible. Expect a reply next Monday. For urgent matters, you can email or call [Name] at [email and phone number]. In the meantime, wed like to keep you up to date about our latest news, upgraded features, some useful CRM tips, and beyond.
Hello! I am out of the office now but will reply ASAP. You can expect a reply by [Date] at the latest. You can contact [Team Member] at [Phone Number] for anything you need.
Out-of-office auto-replies are essential for maintaining professional communication while away from work. These messages typically include your absence dates, return date, and an alternative contact for urgent matters.
What makes a great support auto-reply email Inform them that youve received their email and are looking into it. Let them know the hours during which your team works. Help them understand how long they can expect to wait. Provide other ways of contacting you, if you have them (chat, phone, carrier pigeon).
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These messages typically include your absence dates, return date, and an alternative contact for urgent matters. A well-crafted out-of-office message ensures that senders are informed about your unavailability and helps manage their expectations for a response.
Hi there, its [Your Name]. Im away from [start date] to [end date] due to [brief reason for absence]. During this time, I wont be able to respond to texts. If you have an urgent matter, please contact [alternative contact persons name] at [alternative contact persons number].

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