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Serious illness: When you or someone you are caring for is seriously ill, it is recommended that your EOB record retention is five years after the illness or condition is alleviated. If you or the patient is claiming or has claimed a medical deduction, keep the explanation of benefits for seven years.
The key difference between an EOB and a health insurance bill is that an EOB form breaks down how much or what part of the service(s) are covered by insurance and what parts are not. A bill, on the other hand, shows how much each service costs, the overall amount, and what you still owe.
An EOB typically includes: Your name. Your plan information, including name and member ID. The doctor, health professional or facility that provided services.
The EOB will show a variety of information, including details about the medical treatment, the amount that was billed, the amount that the health plan allows for that service, the amount the health plan paid (if any), and the amount that the patient owes.