Notifications for You & Your ClientsAcuity Scheduling 2025

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In Acuity, you can send automated emails notifications to clients about their appointments, packages, and subscriptions.
Clients pay directly from the invoice through the payment processor youve integrated with Acuity. Each invoice includes a header listing your business name or logo and email, line item charges, total payment due, and the payment area.
Dear (Customer Name), Your appointment with (Business Name) is coming up! This is a friendly reminder confirming your appointment on (Date and Time) at (Business Address). If you have any additional questions or need to reschedule, please dont hesitate to contact us at (Business Phone Number or Link To Website).
Acuity Scheduling: Pros and Cons Its a great well-rounded feature, particularly if affordability and ease of use are top priorities for you. And, if you own a medical-based business that needs a platform thats HIPAA compliant, Acuity Schedulings got you covered with its top-end plan.
When a client books an appointment, or when you book an appointment for them, they receive a confirmation email. The confirmation email includes the option to add the appointment to their calendar, or change or cancel the appointment. You can resend confirmation emails to your clients if needed.

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By default, clients get one reminder email, but you can send up to three. In the Reminders panel, use the buttons to navigate between the different reminder emails: You can customize each reminder email template. Learn about the other client emails you can send and how to manage all of your Acuity notifications.
In Acuity Scheduling, your text message reminder can include up to 300 characters if you use only plain text. The default text message reminder is: You have an upcoming appointment with [Business Name] on [Date and Time]. Straight to the point!

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