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On your behalf via Pawtal, our 2026

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4.7 out of 5

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The document is a Pet Claim Form for submitting veterinary fees to Animal Friends Insurance. It outlines the necessary information required from both the policyholder and the treating vet, including details about the pet, treatment conditions, payment preferences, and submission instructions. The form emphasizes the need for complete documentation and provides contact information for assistance.

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Click ‘Get Form’ to open the Pet Claim Form in our editor.
Begin by filling out the 'ABOUT YOU' section. Enter your policy number, name, address, and contact number. Specify how you would like to receive payment for your claim.
Next, complete the 'ABOUT YOUR PET' section. Provide your pet's name, date of birth, breed, and vaccination status. Indicate if your pet has been neutered and when you acquired them.
In the 'ABOUT YOUR PET’S CONDITION' section, detail any symptoms or conditions affecting your pet. Include dates when you first noticed these issues.
Fill out the 'ABOUT ANY VETS YOUR PET HAS VISITED' section with information about current and previous veterinary practices.
Finally, review the 'YOUR DECLARATION' section to confirm that all provided information is accurate before signing and dating the form.

Start using our platform today to streamline your claims process for free!

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Versions	Form popularity	Fillable & printable
2023	4.7 Satisfied (23 Votes)
2021	4.9 Satisfied (52 Votes)
2019	4.9 Satisfied (58 Votes)
2018	4.8 Satisfied (138 Votes)
2015	4 Satisfied (53 Votes)
2015	4.4 Satisfied (57 Votes)
2013	4.4 Satisfied (37 Votes)
2013	4.7 Satisfied (45 Votes)

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Can I type my eSignature on my on your behalf via Pawtal, our?

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Do most vets have a payment plan?

Ask Your Vet About Payment Plans Although not as common as some of the other financing options, some practices still offer these services. And, while not technically a payment plan, monthly wellness plan payments may be an option.

How do vets feel about pet insurance?

Vets are often on a tight schedule, focused on addressing the immediate needs of the pet in front of them. But this doesnt mean they dont think pet insurance is valuable. In fact, many vets encourage pet parents to bring up the topic during visits so they can offer personalized advice.

What is pawtal?

Pawtal is our online claims system for vets and allows us to pay you or your vet directly. It is not designed for customers to use, only vets.

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How does Pawtal work?

Pawtal is our online claims system for vets and allows us to pay you or your vet directly. It is not designed for customers to use, only vets. It is an online service that enables vets who have registered to submit a claim online directly to Animal Friends on your behalf, after taking a few details from you.

Do most vets use Pawtal?

For example, over a third of UK vets have signed up to Animal Friends Pawtal payment system, which allows vets to access details of cover and pre-authorisation for treatment within an hour and will pay your vet the same working day (for successful claims submitted before 5 pm).

How long does it take for pet insurance to pay out?

We aim to process pre-authorisations within 1 working hour. This process may take longer if we have not received all the required information to assess the pre-authorisation.

Do most vets accept pet insurance?

Yes, with pet insurance, you can typically use any licensed veterinarian, but you should review your policy to see if there are any geographic limitations.

On your behalf via Pawtal, our 2026

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