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Princess cruises cancellation policy

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The Refund Request Guide provides instructions for submitting reimbursement claims for reasonable expenses incurred due to changes in voyage or itinerary with Princess Cruises. It outlines the necessary documentation required for refunds related to independent air tickets, hotel reservations, and other miscellaneous expenses. The guide emphasizes the importance of completing the refund request form accurately and attaching all relevant receipts. It also details the processing time and contact information for submitting claims.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Do you get your deposit back if you cancel a Princess cruise?

If You have purchased a specially priced promotion where the deposit is 100% non-refundable from the point of payment, You are not entitled to any refund, payment, compensation or credit whatsoever of Your deposit under any circumstance if you cancel Your booking.

What is the phone number for Princess Cruises refund?

Thank you for contacting Princess Cruises We are working hard to make sure every request is handled accurately and efficiently. If you require immediate assistance, please call us at: 1-800-774-6237. If you require immediate assistance, please call us at: 132488 or 1300 551 853.

Is Princess Plus refundable?

Princess Plus and its parts are non-transferable, is not redeemable for cash and may not be combinable with other offers. Drinks, Wi-Fi, Crew Appreciation, Premium Desserts, Juice Bar, and Fitness Classes are not applicable to land portion of cruisetours, and expire at the end of each cruise.

How do I get a refund from Princess Cruises?

In order to claim such a refund, on or before the 180th calendar day after the original scheduled embarkation, please submit a copy of your travel summary, proof of payment (and amount), and a copy of the cancellation or delay notice to our Contact Center if you booked your cruise directly with Princess or to your

Is the Princess deposit fully refundable?

Whilst on board your Princess Cruise, you can purchase a Future Cruise Deposit (FCD). This is a reduced, fully refundable deposit that will secure a booking until final payment. And you will benefit from additional perks - such as OBC.

princess cruises email contact

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How do I contact Princess Cruises customer service by phone?

If you require immediate assistance or have any questions regarding your cruise reservation, please contact us at 1-800-PRINCESS.

Can you get a refund from Princess Cruises?

What will be refunded if I cancel? If youve pre-paid for shore excursions or onboard purchases, you will receive a full refund. The Princess Cruises refund policy states that you will also receive money back on Government Taxes and Fees (as defined in your Passage Contract) transfers and surcharges.