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How do I check my SNAP benefits in Illinois?

Use the ABE Manage My Case portal to manage your Medical, SNAP and Cash benefits - online, anytime. Find out more about linking your existing case to ABE Manage My Case (pdf) and review the ABE Customer Guide (pdf) by visiting the ABE Customer Support Center.

What is the mission statement of the Illinois Department of Human Services?

Our Mission Providing equitable access to social/human services, supports, programs and resources to enhance the lives of all who we serve.

How can I speak to a SNAP representative in Illinois?

If you have questions or do not know where your local IDHS office is, call us toll free at 1-800-843-6154 (voice) or (866) 324-5553 TTY/Nextalk or 711 TTY Relay. An IDHS representative will give you the address and telephone number of your local office.

How do I talk to a live person at DHS IL?

Call the DHS Customer Service Helpline for assistance at: (800) 843-6154 voice/(866) 324-5553 TTY, Monday through Friday, 8:00 a.m. to 5:30 p.m., except state holidays.

What does Illinois Department of Human Services do?

Illinois created DHS in 1997, to provide our states residents with streamlined access to integrated services, especially those who are striving to move from welfare to work and economic independence, and others who face multiple challenges to self-sufficiency.

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Who is in charge of the Illinois Department of Human Services?

Illinois Department of Human Services Department overviewJurisdictionIllinoisDepartment executiveGrace B. Hou, Secretary of Human ServicesWebsitewww.dhs.state.il.us

What does the Illinois Department of Healthcare and Family Services do?

The Illinois Department of Healthcare and Family Services (HFS) is responsible for providing healthcare coverage for adults and children who qualify for Medicaid, and for providing child support services to help ensure that Illinois children receive financial support from both parents.

What is the Illinois Department of Human Services Central Scan Unit?

Central Scanning Unit Many documents previously mailed to the local offices or dropped-off by customers are now mailed to the CSU for processing. CSU scans the document(s) into IES using the DataCap software. When the document has a fingerprint or a bar code, a task is created for the worker.

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