RIAG Student Loan Service Complaint Form 2026

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The document is a Student Loan Servicing Complaint Form from the Rhode Island Attorney General's Office, designed to help borrowers resolve disputes with student loan servicers. It outlines various issues borrowers may face, such as payment misapplications and eligibility for repayment programs. The form provides multiple submission methods for complaints and emphasizes that while the office may take action on behalf of the state, it does not represent individual consumers. Additional information about the borrower's loan and servicer interactions is also collected.
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  1. Click ‘Get Form’ to open the RIAG Student Loan Service Complaint Form in our editor.
  2. Begin by filling out your personal information in the 'Your Information' section. Include your name, email address, phone number, and address. Optional fields like age and veteran status can help us serve you better.
  3. In the 'Loan Servicer Information' section, provide the name of your loan servicer and their contact details. Select the type of loan from the provided options to clarify your situation.
  4. Detail any interactions you've had with your loan servicer in the designated area. Include dates and any case numbers if available.
  5. Describe the type of problem you are facing by checking relevant boxes and providing additional information as needed.
  6. Complete the 'Certification & Authorization' section by signing and dating the form to confirm that all information is accurate.
  7. Once completed, submit your form directly through our platform for a seamless experience.

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Income-Driven Repayment (IDR) Plans An IDR plan bases your monthly payment on your income and family size. If you repay your loans under an IDR plan, the end of term balance on your student loans may be forgiven after you make a certain number of payments over 20 or 25 years (240 or 300 monthly payments).
Toll-free number 1-800-433-3243. 1-800-621-3115 (defaulted loans) 1-800-557-7392 (loan consolidation)
FSA, an office of the U.S. Department of Education (ED), is the largest provider of student financial aid in the nation.
Contact the Student Loan Empowerment Network studentloanhelp.dfpi.ca.gov or (888) 774-2227. Also, California Student Loan Servicing Ombudsperson Celina Damian and our student borrower support team invite you to get in touch. We answer questions, provide resources, and address complaints.
Understanding Default For a loan made under the William D. Ford Federal Direct Loan Program or the Federal Family Education Loan Program, youre considered to be in default if you dont make your scheduled student loan payments for at least 270 days.

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People also ask

Online or by calling us at (855) 411-CFPB (2372). Online or by calling us at (855) 411-CFPB (2372). Depending on your issue, you may also want to file a complaint with your schools accrediting agency or state approval agency. Note that if your school closed, there are processes for getting student loans discharged.
You can file a complaint about your bank or lender with the Attorney Generals Public Inquiry Unit. Complaints are used by the Attorney Generals Office to get information about misconduct and to determine whether to investigate a company.

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Oct 25, 2022 Our Office attempts to resolve individual borrowers disputes with student loan servicers, where possible and appropriate.

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