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REFERENCES Handbook 4000. 1 II. A. 1. iii. B 3 a Date HOC Directed TO answers hud. gov Note In the email subject line place CASE CANCELLATION and the FHA Case Number FROM Lender s Name Contact Person Phone Number Fax Number FHA Case Number The Lender must provide cancellation request through the FHA Resource Center utilizing the email address at answers hud. gov We will not process request from BORROWERS. a. Request needs to be on company letter head showing the name of their company and cont ...

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Can a lender refuse to transfer an FHA case number?

Lenders are expected to cooperate in the transfer of case numbers. At the request of a borrower, the case number is to be assigned to the new lender using the Case Transfer function in FHA Connection. The transferring lender is entitled to retain any lock-in fee collected from the borrower at the time of application.

What happens if a lender refuses to transfer a FHA case number?

In case you are wondering about what happens if a lender is unresponsive to a request to transfer an FHA case number/appraisal report, it should be noted that HUD staff is empowered to cancel the existing case number so that a new case number can be obtained by the new lender.

What is the format for the FHA case number?

FHA Case Number is to be formatted as numeric only and follow the -x (example: 123-4567890) requirement. The mortgagee (lender) will be responsible for including the trailing Automated Data Processing (ADP) codes in their loan documents.

Can an FHA case number be reassigned?

At the request of a borrower, the case number is to be assigned to the new lender using the Case Transfer function in FHA Connection. The transferring lender is not entitled to a fee for the transfer of a streamline refinance case number, regardless of the stage of processing the loan is in.

Can an FHA case number be transferred?

Any FHA Approved Lender can request a transfer. HUD will not process request from BORROWERS. NOTES: If Originating Lender is out of business do not transfer case number. This should be processed as a case cancellation.

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