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Saturday: 9:00 a.m.\u201312:00 p.m....Frequently Asked Questions. Fee TypeFee DescriptionFee AmountLate Charge Fee (%)A fee assessed for a payment received after the due date and applicable grace period expiration0.00%\u201315.00%; Amount assessed in accordance with mortgage loan documents and applicable state law11 more rows
Call us at 1-800-495-7166 with any questions.
You can sign into your account from our homepage to make a payment online. If this is your first time doing so, you'll need to register for online account access. You may also make a payment over the phone using our automated voice system by calling 800-495-7166.
Pay with your Visa, MasterCard, or Discover debit card, with Apple Pay, or with your bank account.
Fay Servicing Mobile Access on the App Store.

People also ask

Under federal law, the servicer is generally required to send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
Saturday: 9:00 a.m.\u201312:00 p.m....Frequently Asked Questions. Fee TypeFee DescriptionFee AmountLate Charge Fee (%)A fee assessed for a payment received after the due date and applicable grace period expiration0.00%\u201315.00%; Amount assessed in accordance with mortgage loan documents and applicable state law11 more rows
Fay Servicing is a mortgage servicer based in Chicago, Ill. It services loans for borrowers across the country. As a servicer, Fay Servicing is responsible for, among other things, creating and sending monthly statements to borrowers, collecting payments, and processing payments.
This program is designed to provide temporary relief for a short term hardship. During the forbearance period, we will not charge late fees nor report negative information to credit bureaus.
Fay Servicing Mobile Access on the App Store.

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