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Further contact General Information and feedback. (021) 240 9300. info@hiqa.ie. Complaints about HIQA. (021) 240 9300. Freedom of Information. (021) 240 9300. Portal support. (021) 2409360 available 09:00-17:00 Monday to Friday. Media queries. MWhelan@hiqa.ie. Provider registration. (021) 240 9340. Access Officer. (021) 240 9300.
In 2010, then Ombudsman Emily OReilly issued a report (Who Cares?) to the OidocHubtas regarding the right to long-term nursing home care for older people. The report followed an investigation based on more than 1,000 individual complaints made to the Office of the Ombudsman between approximately 1985 and 2010.
Further contact General Information and feedback. (021) 240 9300. info@hiqa.ie. Complaints about HIQA. (021) 240 9300. Freedom of Information. (021) 240 9300. Portal support. (021) 2409360 available 09:00-17:00 Monday to Friday. Media queries. MWhelan@hiqa.ie. Provider registration. (021) 240 9340. Access Officer. (021) 240 9300.
Our mission Protecting service users, and working with stakeholders to enhance and enable equity, quality and safety of health and social care services for all people in Ireland.
The principles are: ▪ a human rights-based approach, ▪ safety and wellbeing, ▪ responsiveness, and ▪ accountability.
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People also ask

The most common complaint is that nursing home staff are slow to respond to the needs of the residents in their care. Residents may be left in bed despite repeatedly pushing their call buttons, left in the dining hall for an extended length of time after meals, or ignored when placing a call for help.
Be sure your nursing home complaint letter has all the pertinent information, such as: Nursing home facility information, Your contact information, Patient information, Specific complaints with dates and times, Names of any witnesses, Names of staff if relevant to the complaint, and. Recommended records to review.
You can contact HIQAs Concerns team in the following ways: By Phone: 021 240 9646. By Email concerns@hiqa.ie. By Post Concerns, HIQA, Georges Court, Smithfield, D07 E98Y.

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