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Business call answering advice from our professional virtual receptionists Smile. Greet with your business name. Keep your greeting snappy. Be consistent. Be alert and on point. Speak clearly. Answer within three rings. Always have a back-up plan.
Use a standard greeting, such as Thank you for calling [company name], this is [your name]. How may I assist you? or Good morning/afternoon, thank you for calling [company name], this is [your name]. Using a standard greeting helps to ensure consistency across all calls.
#2 The phone should be answered with a positive greeting such as Hello, Good Morning, or Good Afternoon, etc. Following the greeting, the person who answers the phone should give his or her name and the name of the business or organization that is being contacted.
#1 When answering a business phone it is important that it is not allowed to ring more than three times. Advise employees that the second or third ring is the ideal time to pick up the telephone. #2 The phone should be answered with a positive greeting such as Hello, Good Morning, or Good Afternoon, etc.
Use a standard greeting, such as Thank you for calling [company name], this is [your name]. How may I assist you? or Good morning/afternoon, thank you for calling [company name], this is [your name]. Using a standard greeting helps to ensure consistency across all calls.

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Always keep in mind that effective business telephone etiquette requires you to be: prepared, present, polite, patient, personable, professional, proactive.
1. Greeting the Caller Greet the caller with Hi or Hello Thank the caller. Recite the name of the business. State your name. Ask how you can help.
Receptionist Greeting Scripts: 15 Professional Ways to Answer the Phone Hello, thanks for calling [company]. Good morning (afternoon, etc.)! Hello, this is [name]! Hello, thanks for calling [company]. Thanks for calling [company]. Hi there! So glad to hear from you! Good day, youve docHubed [company].

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