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Put it in writing It is helpful to put your complaint in writing if you can. If this isnt something you feel comfortable doing, you could ask a friend, carer, family member or an organisation like Citizens Advice to help you. Make sure to write complaint at the top of your letter or email, so there can be no doubt.
Is it worth filing a complaint with the BBB?
Short Answer: Yes, if the business has responded to BBB complaints in the past, it is worth filing a complaint with the BBB since it is free and relatively quick. But note, the BBB cannot force the business to come to an agreement with you since the BBB is not a government agency.
What can I do if a company refuses to refund my money?
Contact your state attorney general or state consumer protection office. These government agencies might mediate complaints, conduct investigations, and take other action against those who break consumer protection laws. Contact a national consumer organization.
How do I file a complaint against a utility company in Florida?
For help with solving regulated utility issues, consumers can docHub PSC Consumer Assistance at 1-800-342-3552, by e-mail at contact@psc.state.fl.us, or through the PSC Web site at .FloridaPSC.com. Inquiries on services not regulated by the PSC and not footnoted should be initially forwarded to the service provider.
How do I complain about a customer?
Are you looking to write an effective complaint letter? Its helpful to explain the problem and say how you want the company to resolve it. Make the letter clear and include only the details that describe the problem and the resolution you want.
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The Consumer Protection Division of the Office of the Attorney General is the civil enforcement authority for violations of the Florida Deceptive and Unfair Trade Practices Act and related laws.
How do I file a customer complaint?
You can submit a consumer complaint by filling the complaint form in details and attaching the invoice or contract and other supporting documents. Consumer Protection employee will contact you within 4 working days.
How do I file a consumer complaint in Florida?
Florida Attorney Generals hotline helps victims of any type of fraud or unfair trade practices get the assistance they need; toll-Free 1-866-966-7226. Once at the Florida Bar website, click on Consumer Services; also see fee arbitration program, fee mediation program.
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