Cox lifeline 2025

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  1. Click ‘Get Form’ to open the cox lifeline application in the editor.
  2. Begin by entering your full name and address. Ensure that the address is not a P.O. Box, as this is crucial for eligibility.
  3. Indicate whether your address is permanent or temporary by circling the appropriate option.
  4. Fill in your Cox Account number and home phone number, followed by your driver's license number if applicable.
  5. Complete the eligibility questions regarding your current Cox service and whether this will be your only Lifeline service.
  6. Provide consent for the National Lifeline Accountability Database by initialing where indicated, confirming you understand the disclosures.
  7. Select your eligibility basis—either program-based or income-based participation—and provide necessary details accordingly.
  8. Attach proof of participation or income documentation as required, ensuring all information is accurate and complete.
  9. Finally, review all statements at the end of the form, check each box to acknowledge understanding, and sign with your date of birth and last four digits of your Social Security number.

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Standard Lifeline Benefit: Up to $9.25 monthly discount on internet or bundled service (or up to $5.25 monthly discount on phone service). Enhanced Tribal Benefit: Up to $34.25 monthly discount on phone, internet, or bundled service for those living on Tribal lands.
No, the Lifeline program is not ending. Despite concerns about government funding, Lifeline is still available.
Based on Your Income You can get Lifeline if your income is 135% or less than the Federal Poverty Guidelines (see the table below). The guideline is based on your household size and state. The table below reflects 135% of the 2025 Federal Poverty Guidelines.
CERF is a 501(c)(3) nonprofit charitable organization dedicated to aiding Cox employees and their families facing various financial hardships caused by unexpected life events. Questions? If you have questions, please contact your HR Representative or send an email to CERF@coxinc.com.