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The document outlines the returns policy for Glue Store, detailing the process for returning online orders either by post or in-store. It specifies conditions for returns, including the requirement for items to be in original condition and returned within 30 days. The policy also highlights restrictions on certain products and provides instructions for completing a return form.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Can I return something I bought online to the actual store?

If the online store has a retail store in your area, can you return online orders to the store? Many retailers offer consumers this convenience. Be sure to ask about the stores policy. Some will allow you to return most, but not all, items to the store.

Does glue offer free returns?

You can return any unwanted products, including some sale items, purchased online or in store, provided all the following conditions are met. Items must have been purchased within the last 30 days, with proof of purchase available. Items must be unused, unwashed, and undamaged.

How to do in store returns?

Tell the clerk you want to return the item. Smile and say, Hi, I want to return this item which I bought last week. Show the clerk the item and your receipt. Dont delay returning the item. Some stores allow returns but only for a certain amount of time.

How to return glue store?

You can return your online purchase in store, where you have the choice of a refund, or an exchange, pending stock availability. Alternatively, for postal returns, head to our Online Returns Portal, and follow the prompts to purchase and print your $10 return shipping label.

Can you return to any glue store?

RETURNING A PURCHASE MADE IN STORE You can attend any store location convenient to you, where you can choose between a refund, or an exchange, pending stock availability. Any initial or return shipping fees are non-refundable in the event you choose to return all or part of your order.

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How do I return my online order?

Returning a Product You Bought Online If required, take photos of any damages or defects. Sign into your online account and go to the purchased item, or reach out to the seller with the purchase number. Package the item securely and ship it to the sellers address.