Application for Refund Form - Amazon Web Services 2025

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AWS Marketplace product refund process Gather the following information: Sign in to the AWS Marketplace Management Portal . Choose Support. Choose Request Refund. Enter the subscribers AWS account number, product ID, and billing period.
On the Amazon Pay Activity page, find the corresponding order or transaction, and then click Details Support. Click Choose a problem type, and then select Request return, refund, or cancellation from the drop-down menu. To send the pre-populated email to the merchant, click Send to merchant.
To request a refund: Locate the order. Select Return or Replace items or Return items option as applicable. Select the reason from the drop-down list under why are you returning this. Select the refund option under How can we make it right.
Quick Guide: Requesting a Refund via Letter Aim for a polite, respectful, and positive tone in your letter. Specify key details like the product name, order number, and item price. Explain why youre returning the item in a clear, direct way. Note if you want a refund, replacement, or some other kind of compensation.
To request a refund: Go to Your Orders. Locate the order. Select Problem with Order. Select your problem from the list. Select Request Refund. Enter your comments in the text box. Select Submit.
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