Indiana-LIHEAP-Intake-and-Operations-Program-Manual- 2025

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  1. Click ‘Get Form’ to open the Indiana-LIHEAP-Intake-and-Operations-Program-Manual in the editor.
  2. Begin by filling out the Applicant/Household Information section. Ensure you provide accurate names, dates of birth, and Social Security Numbers for every household member.
  3. In the Dwelling Information section, indicate your living situation (renter or owner) and provide necessary documentation such as lease agreements or mortgage statements.
  4. Complete the Utility Information section by attaching copies of your most recent utility bills. Specify if these bills are in your name or if you need authorization from another account holder.
  5. Fill out the Income section thoroughly. Include all sources of income for each household member and attach proof of income documentation as required.
  6. Review all sections for completeness and accuracy before signing the application. Ensure that all required documents are attached to avoid delays in processing.

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Crisis Year-round Max Alabama$280.00$580.00 Indiana $100.00 $675.00 Iowa $80.00 $800.00 Kansas $100.00 $2,232.00 Kentucky $134.00 $250.0049 more rows Dec 13, 2024
A crisis must be resolved within 48 hours of verifying that all required documentation and the application are present and complete. A life-threatening crisis exists when there is clear and present danger to the life of a household member due to extreme weather.
Indiana households that make 60% of the state median income (60SMI) or less may qualify for these benefits.
If the recipient receives social security, SVES is checked. For those who are self-employed, they must submit tax returns. We will use SEVS to check proof of income, and therefore identify, for applicants who do not provide proof of social security income.
A renter who pays for their primary heating fuel expense in addition to their subsidized rental payment is eligible to receive assistance through LIHEAP, if they meet all other eligibility criteria. If a renters subsidized rental payment includes a utility allowance their benefit is reduced by 50%.

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Please continue to pay your utility bills while waiting for your EAP benefit to appear on your account. If you are receiving a direct pay benefit, it may take up to 120 days, or four months, from the date of your benefit approval for your payment to be processed and mailed to you.

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