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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Contact us

How do I cancel my MetLife policy?

Contact PNB MetLife Life Insurance customer service and provide your policy details to verify your identity as the policyholder. After that, they will guide you through the process and may ask for a written request for cancellation, either through email or a physical letter.

Can I surrender my MetLife policy?

Log in to . On the Homepage, go to the policy that you intend to cancel and click I want to dropdown. Select Request Policy Change then select Full Surrender Request Select your Residency Upload the required documents.

Can I cancel MetLife policy online?

You can do this by logging on to the PNB MetLife website and then going to the Cancel Policy section. Or you have to contact the PNB MetLife insurance company and convey your wish to cancel the policy. Make sure that you have given a free look period of 10 to 30 days for cancellation of your policy.

How do I change my last name on MetLife?

your information on file, youll need to include documentation to support your authority to request the change. Please complete, sign and return this form with a copy of the required document(s) or your request may be delayed. You can docHub us at 1-800-638-2704, Monday through Friday, 8 a.m. to 9 p.m. Eastern Time.

Can I cash out my MetLife insurance policy?

Can I take a withdrawal and what is the impact to my Whole Life policy? Generally speaking, you can withdraw the value of any accrued dividends or the cash value of any paid-up additional insurance purchased for your policy. This withdrawal will reduce the death benefit.

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