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Greyhound refund policy

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The document is a refund application form for service deficiencies related to Greyhound Package Express. It outlines the process for requesting refunds for guaranteed service premium charges, including necessary information such as shipper and consignee details, reasons for the refund, and payment methods. The form must be completed in full and submitted to Greyhound Lines for processing.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Can we reschedule a bus ticket?

Rescheduling a ticket is subject to charges as mentioned on the e-ticket. Fare difference, if applicable, shall be borne by the customer. However, if the fare of the rescheduled ticket is lower than the current fare, the fare difference shall not be refunded.

How much is it to change a Greyhound ticket?

All tickets are non-exchangeable and non-refundable after the bus has departed. Time before departureRefund (% of ticket price) Less than 2 days 25% Between 2 and 6 days 50% Between 7 and 29 days 75% 30 days or more 100%

Can I get my money back if I cancel my bus ticket?

A minimum amount of penalty is definite to be deducted while refunding the bus ticket amount. Most e-ticketing platforms charge 15% of the total ticketing amount and refund the rest. It may take a few business days for the refund to reflect in the passengers account.

Can you exchange a bus ticket?

1-800-231-2222.

How do I get my money back from a Greyhound ticket?

You may cancel your booking up to 15 minutes prior to scheduled departure via Manage My Booking and you receive a full or partial refund in the form of a voucher based on our cancellation policy. The voucher is valid for 12 months and you can book a new trip via our website or mobile app when ready.

greyhound cancellation policy

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How can I contact Greyhound customer service USA?

800-231-2222 Greyhound / Customer service

Can we get a refund if we cancel a bus ticket?

Refund Policy The earlier you cancel your bus tickets, the higher the refund amount. Generally, a fee is deducted while refunding bus ticket amount as a 100% refund is not entertained. The refund amount is sent to the source (bank account, e-wallet, etc.)

Can you switch a Greyhound bus ticket?

Plans changed? No problem. You can easily change your ticket up to 15 minutes before the departure time.

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Can we reschedule a bus ticket?

How much is it to change a Greyhound ticket?

Can I get my money back if I cancel my bus ticket?

Can you exchange a bus ticket?

How do I get my money back from a Greyhound ticket?

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People also ask

How can I contact Greyhound customer service USA?

Can we get a refund if we cancel a bus ticket?

Can you switch a Greyhound bus ticket?

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