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Greyhound refund form 2025

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The document is a refund application form for service deficiencies related to Greyhound Package Express. It outlines the process for requesting refunds for guaranteed service premium charges, including necessary information such as shipper and consignee details, reasons for the refund, and payment methods. The form must be completed in full and submitted to Greyhound Lines for processing.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is the purpose of the Greyhound Package Express Refund Application?

The application is used to request a refund for service deficiencies related to Greyhound's guaranteed package express services.

Who should fill out the refund application?

The refund application should be filled out by the shipper or consignee who experienced a service deficiency.

What types of shipments can I request a refund for?

You can request a refund for both prepaid and collect shipments that were not delivered as guaranteed.

What information do I need to provide on the form?

You need to provide details such as your name, address, busbill number, reason for the refund, and method of payment.

How do I submit my completed refund application?

Completed applications should be mailed to Package Express Refunds at Greyhound Lines, Inc., 350 North St. Paul Street, Dallas, Texas 75201.

greyhound cancellation policy

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Can we reschedule a bus ticket?

Rescheduling a ticket is subject to charges as mentioned on the e-ticket. Fare difference, if applicable, shall be borne by the customer. However, if the fare of the rescheduled ticket is lower than the current fare, the fare difference shall not be refunded.

How much is it to change a Greyhound ticket?

All tickets are non-exchangeable and non-refundable after the bus has departed. Time before departureRefund (% of ticket price) Less than 2 days 25% Between 2 and 6 days 50% Between 7 and 29 days 75% 30 days or more 100%

Can I get my money back if I cancel my bus ticket?

A minimum amount of penalty is definite to be deducted while refunding the bus ticket amount. Most e-ticketing platforms charge 15% of the total ticketing amount and refund the rest. It may take a few business days for the refund to reflect in the passengers account.

Can you exchange a bus ticket?

1-800-231-2222.

How do I get my money back from a Greyhound ticket?

You may cancel your booking up to 15 minutes prior to scheduled departure via Manage My Booking and you receive a full or partial refund in the form of a voucher based on our cancellation policy. The voucher is valid for 12 months and you can book a new trip via our website or mobile app when ready.

Greyhound refund form 2025

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What is the purpose of the Greyhound Package Express Refund Application?

Who should fill out the refund application?

What types of shipments can I request a refund for?

What information do I need to provide on the form?

How do I submit my completed refund application?

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People also ask

Can we reschedule a bus ticket?

How much is it to change a Greyhound ticket?

Can I get my money back if I cancel my bus ticket?

Can you exchange a bus ticket?

How do I get my money back from a Greyhound ticket?

greyhound refund form

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