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Starting in Spring 2023, New York State will resume eligibility reviews and renewals for people enrolled in these programs. This means you may need to take action to renew your health insurance or the insurance of your family members.
Due to requirements in federal law and other flexibilities, NY State of Health has kept you enrolled in Medicaid, Child Health Plus, or the Essential Plan without requiring you to renew your insurance every year.
As of April 1, 2023, all Medicaid members enrolled in Mainstream Managed Care receive their prescription drugs through NYRx, the Medicaid Pharmacy Program. NYRx allows New York State to pay pharmacies directly for the drugs and supplies of Medicaid members.
For help with your Renewal, call the HRA Medicaid Helpline at 1-888-692-6116 or contact one of the Managed Care Plans listed on Page 4 of this booklet. Hearing impaired consumers may call 711 or 1-718-636- 7783 with a Text Telephone (TTY) device (not a standard phone).
You can submit your Medicaid renewal in several ways: Option 1: Complete your renewal online using ACCESS HRA. Option 2: Return your completed renewal packet and proofs using the postage-paid envelope we sent you. Option 3: Return your renewal and documents in-person at any Medicaid Community Office.
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As part of the unwinding process, automatic renewals for Medicaid and the Childrens Health Insurance Program (CHIP) stopped nationwide on March 31, 2023. New York State Medicaid known as NY State of Health has started reviews to see who is eligible to continue receiving coverage.
Since 2020, Medicaid, Essential Plan, and Child Health Plus health insurance plans have been automatically renewed. Now, these automatic renewals have ended. Also, New York State is resuming eligibility reviews for these public health insurance plans.
If you want to redocHub for Medicaid and PA, check (✓) the Medicaid (MA) and PA box. If you wish to only redocHub for MA, you can go online at or call 1-855-355- 5777 for more information or to redocHub.

nyc medicaid renewal form