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The proper fax number for appeals is (651) 662-2745. Only claims appeals should be faxed to this number. Documents received at this fax number without an Appeal Request Form will be returned to the submitter.
Urgent care appeals can be faxed to 406-441-5569. Brief descriptions of the various member appeal categories are listed below.
You can file an appeal within 180 days of receiving a Notice of Action.
provide the request for an expedited appeal by phone call or fax. You must provide the information requested on the application and fax (651-539-0105), e-mail (consumer.protection@state.mn.us) or phone (651-539-1600 or 800- 657-3602) the request to the Department of Commerce.
To obtain a review, you or your authorized representative may also call our Member Services Department using the telephone number displayed on the member ID card or submit a request in writing to the address listed at the end of your Explanation of Benefits (EOB) or other correspondence received from Aetna.
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People also ask

Filing a claim is really that simple. You can also print and mail claims forms to Aetna Voluntary Plans, PO Box 14079, Lexington, KY 40512-4079, or Fax to 1-859-455-8650. Claims forms are available for download from the bottom of the screen when you access the member portal or call Member Services. Have questions?
If you have a fully insured plan or state regulated plan, and have questions about reviews, contact one of the following offices below: The Minnesota Department of Commerce 1-800-657-3602 (Blue Cross and Blue Shield of MN plan) The Minnesota Department of Health 1-800-657-3916 (Blue Plus of MN plan)
If youre a member, call the customer service number on the back of your member ID card. If youre interested in buying individual or family coverage, call: (651) 662-5050 or toll free 1-800-262-0823 if you are not eligible for Medicare. (651) 662-9949 or toll free 1-855-579-7658 if you are eligible for Medicare.

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