18594558650 2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by filling out the Employer Information section. Enter the employer's name, control number, and address including ZIP code.
  3. Next, complete the Employee Information section. Provide your Social Security Number, name, birthdate, address, and daytime telephone number. Indicate your basic income and describe your job duties.
  4. In the Claim Information section, specify if your absence is work-related and if it is related to an accident. Provide details about the nature of your illness or injury and expected return to work date.
  5. Complete the Release section by signing and dating it. Ensure you understand that this authorization allows Aetna to obtain necessary health information.
  6. Finally, review all sections for accuracy before submitting. You can easily save or print your completed form directly from our platform.

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2018 4.7 Satisfied (45 Votes)
2018 4.3 Satisfied (49 Votes)
2014 4.5 Satisfied (48 Votes)
2008 4 Satisfied (54 Votes)
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4. Or you can fax this completed form, your original receipts and itemized bills to 1-866-474-4040.
Other ways to file claims You can also print and mail claims forms to Aetna Voluntary Plans, PO Box 14079, Lexington, KY 40512- 4079, or Fax to 1-859-455-8650.
Expedited fax line: 1-724-741-4958 Print a claim denial appeal form.
You may also ask us for an appeal through our website at .aetnamedicare.com. Expedited appeal requests can be made by phone at 1-888-267-2637. Who may make a request: Your doctor may ask us for an appeal on your behalf.
You can submit claims online or resubmissions through ConnectCenter. This is our free provider claims submission portal via Change Healthcare (formerly known as Emdeon or WebConnect).

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You can also print and mail claims forms to Aetna Voluntary Plans, PO Box 14079, Lexington, KY 40512- 4079, or Fax to 1-859-455-8650. Claims forms are available for download from the bottom of the screen when you access the member portal or call Member Services and they will send you a form.
Or contact our Provider Service Center (staffed 8 AM to 5 PM local time): 1-800-624-0756 (TTY: 711) for HMO-based benefit plans. 1-888-632-3862 (TTY: 711) for indemnity and PPO-based benefit plans.
Civil Rights Coordinator, P.O. Box 14462, Lexington, KY 40512, 1-800-648-7817, TTY: 711, Fax: 859-425-3379, CRCoordinator@aetna.com.