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You can also print and mail claims forms to Aetna Voluntary Plans, PO Box 14079, Lexington, KY 40512- 4079, or Fax to 1-859-455-8650. Claims forms are available for download from the bottom of the screen when you access the member portal or call Member Services and they will send you a form.
What is the timely filing limit for a banner Aetna appeal?
You have 180 days from the date of the initial decision to submit a dispute. However, you may have more time if state regulations or your organizational provider contract allows more time. To facilitate the handling of an issue, you should: State the reasons you disagree with our decision.
How do I request an appeal of an Aetna Medicare Advantage plan authorization denial?
You may also ask us for an appeal through our website at .aetnamedicare.com. Expedited appeal requests can be made by phone at 1-888-267-2637. Who may make a request: Your doctor may ask us for an appeal on your behalf.
What is the timely filing limit for Aetna EPO appeal?
Filing an appeal You can file an appeal within 180 days of receiving a Notice of Action. The Appeals and Grievance Manager will send an acknowledgment letter within five business days.
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