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The Single Ease Question (SEQ) is a 7-point rating scale to assess how difficult users find a task. Its administered immediately after a user attempts a task in a usability test. After users attempt a task, ask them this simple question: Overall, how difficult or easy was the task to complete?
A 1 to 5 rating scale is a simple and effective way to rate the severity or magnitude of something. It typically goes from 1, the lowest rating, to 5, the highest rating. The 1 to 5 scale allows respondents to answer quickly and can be applied to a variety of things, such as pain, temperature, and brightness.
The key metrics for measuring ease of use (also known as usability metrics) are task success rate, time on task, error rate, and user satisfaction. If you want to know how effective your design is with users, youll most likely want to collect data on all of these metrics.
The 5-point Likert scale contains 5 response options that will consist of two extreme sides and a neutral option linked to the middle answer options. Examples of a 5-point rating scale for measuring satisfaction are: Very Satisfied, Satisfied, Neutral, Dissatisfied, and Very Dissatisfied.
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