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I agree to notify Windstream within 30 calendar days if I move to another address and provide the new address. state program which qualified me for the Lifeline discount program if my household income exceeds 135 of the Federal Poverty Guidelines if I am receiving more than one Lifeline service or if I no longer satisfy the criteria for receiving Lifeline support and I am subject to penalties if I fail to do so. I agree that the Lifeline service is a nontransferable benefit and may not be trans ...

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Is lifeline and ACP the same?

Lifeline is the FCC's permanent program to support affordable access to essential communications services such as broadband Internet access. The ACP is a new program designed to provide additional support to make broadband more affordable for certain low-income households.

How do you get a national Verifier ID?

You can apply online by going to CheckLifeline.org and creating an account. You may find out if you qualify for Lifeline through the website immediately after applying online. If the National Verifier cannot prove your eligibility automatically, you will need to upload more documents to the consumer portal.

Is lifeline the same as Assurance Wireless?

Federal Lifeline Assistance: Assurance Wireless is a federal Lifeline Assistance program. Lifeline is a government assistance program. The Assurance Wireless offer provides eligible low-income customers free monthly data, unlimited texting, and free monthly minutes.

Can lifeline be used for Internet?

Lifeline also supports broadband Internet service and broadband-voice bundles.