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What method you need to use when answering a call as a receptionist?

Business call answering advice from our professional virtual receptionists Smile. Greet with your business name. Keep your greeting snappy. Be consistent. Be alert and on point. Speak clearly. Answer within three rings. Always have a back-up plan.

How should a receptionist greet clients?

Acknowledge clients as soon as they walk in the door. If you can, address them by name. If you are on the phone or busy with another client, make eye contact and smile. As soon as you are able, greet them verbally with a high-energy handshake and a smile.

What is an appropriate greeting by a receptionist?

Smile and greet When greeting someone, use their name if you know it, or ask for it if you dont. If you are answering the phone, state your name and the name of your organization clearly and politely. Always smile! Ive had a Receptionist go from multiple negative reviews to multiple positive just by smiling more.

How do you greet a receptionist?

Here are the essential components of a warm, welcoming phone greeting: Greet the caller with Hi or Hello Thank the caller. Recite the name of the business. State your name. Ask how you can help.

How do you greet someone that walks into the office as a receptionist?

For example, you can specify that receptionists should smile and make clear eye contact when visitors arrive. You may even specify a standard greeting, such as Good morning! Welcome to Company Name similar to the one you use for phone etiquette.