Grievance procedure flow chart template 2025

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The 5-Step Workplace Grievance Process Step 1: Informal meeting. Step 2: Supervisor meeting and documentation. Step 3: Escalation to management. Step 4: Escalation to top company representatives. Step 5: Referral to arbitration.
The grievance shall be organized in the following way: Brief opening statement: Summarize the issue(s) at hand and the remedy (remedies) sought. Complete Description: State the grievance with explanatory or descriptive material. Convey facts in chronological order with names, dates, and places where appropriate.
Template [Todays date] Dear [name of employer / HR manager / line manager], I have a [problem with / complaint about] [give details]. [Optional] I have evidence in the form of [give details]. [Optional] I would like [give details of what you want your employer to do to resolve the grievance].
I am writing to seek your help in resolving a problem that I am experiencing at work. It is a problem that is causing me some concern and that I have been unable to solve without bringing to your attention. I hope in doing so we can deal with the issue quickly and amicably.
Basic rules keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly. keep to the facts. never use abusive or offensive language. explain how you felt about the behaviour you are complaining about but dont use emotive language.
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The key steps include encouraging the employee to address the issue informally first, followed by a formal grievance letter if the matter remains unresolved. The employer must then investigate the grievance, hold a grievance hearing, and make a decision.

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