Home
Forms Library
Complaint investigation form

Complaint investigation form 2025

complaint investigation form Preview on Page 1

See details

4.5 out of 5

61 votes

The document is a Complaint Investigation Form used to record and investigate customer complaints regarding a product. It includes sections for product details, nature of the complaint, customer information, investigation areas, corrective actions, and signatures from involved personnel. The form aims to ensure thorough investigation and resolution of complaints to maintain product quality.

Here's how it works

01. Edit your form online

Type text, add images, blackout confidential details, add comments, highlights and more.

02. Sign it in a few clicks

Draw your signature, type it, upload its image, or use your mobile device as a signature pad.

03. Share your form with others

Send it via email, link, or fax. You can also download it, export it or print it out.

The easiest way to edit Complaint investigation form in PDF format online

Ease of Setup

DocHub User Ratings on G2

Ease of Use

DocHub User Ratings on G2

Working on paperwork with our comprehensive and intuitive PDF editor is straightforward. Make the steps below to fill out Complaint investigation form online quickly and easily:

Sign in to your account. Log in with your credentials or create a free account to test the service before choosing the subscription.
Import a document. Drag and drop the file from your device or import it from other services, like Google Drive, OneDrive, Dropbox, or an external link.
Edit Complaint investigation form. Easily add and highlight text, insert images, checkmarks, and signs, drop new fillable fields, and rearrange or remove pages from your document.
Get the Complaint investigation form accomplished. Download your adjusted document, export it to the cloud, print it from the editor, or share it with other people via a Shareable link or as an email attachment.

Make the most of DocHub, the most straightforward editor to quickly manage your documentation online!

be ready to get more

Complete this form in 5 minutes or less

Get form

Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do you conduct an employee complaint investigation?

To take advantage of the powerful fact-finding value implicit in a well-conducted investigation, here are eight essential HR investigations steps: Take immediate action when necessary. Designate an investigator. Establish the scope and make a plan. Conduct interviews. Examine the evidence. Create a report. Share the results.

How do I write a complaint investigation report?

Investigation Report Template Provide general information on the subject of investigation. Specify the type of case and record the complaint summary. Document physical evidence and investigative interviews. Identify the disposition of the investigation and reach a conclusion.

How do you conduct an EEO investigation?

The EEO investigation process involves receiving a complaint, explaining the process to involved parties, gathering evidence, conducting interviews, analyzing findings, and making a determination.

What are the 5 steps of the investigation process?

Summary Scoping out the investigation; Planning the investigation; Collecting all relevant evidence; Reviewing and analysing the evidence and information; and. Documenting the steps and findings in a concise and well-articulated report.

What are the 7 steps to conducting an investigation?

Decide whether to investigate. First determine whether an investigation is required. Choose an investigator. Plan the investigation. Conduct interviews. Gather documents and other evidence. Evaluate the evidence. Document the investigation.

How to investigate a customer complaint?

5 steps for an effective complaint management process Acknowledge the problem. Empathize with the customer. Reiterate the problem. Investigate what went wrong and why. Follow up with the customer and make it right.

How do you conduct an effective workplace investigation?

The role of an investigator is to be fair and objective so that they can establish the essential facts of the matter and reach a conclusion on what did or did not happen. An investigator should do this by looking for evidence that supports the allegation and evidence that contradicts it.

What are complaint forms?

A customer complaint form is an effective tool for businesses to collect information when customers face any issue or have concerns about their products/services. It works as a structured document that your customers can fill out to express what went wrong, when it happened, or any other relevant information.

Complaint investigation form 2025

Here's how it works