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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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Does Spectrum refund if you cancel service?

No. Spectrum does not charge any early termination fees for canceling. If you have only had the service for 30 days or less, you can get a full refund when you cancel. Otherwise, there is no refund and no termination fee.

How do I get a refund from Spectrum?

Call Spectrum at (833) 224-6603 to request a return authorization and instructions for returning the device. In order to receive a refund or exchange, Spectrum must receive the Mobile Device within ten (10) days of you receiving a return authorization from Spectrum.

Why am I getting a refund from Spectrum?

30-DAY CUSTOMER SATISFACTION GUARANTEE But if you arent completely satisfied with our services within the first 30 days, well refund your money. Spectrum Business will offer customers a refund if they arent completely satisfied with services within the first 30 days.

Will Spectrum lower my bill if I complain?

Step 2: Call Spectrum customer service at (855) 707-7328 Convince them that youre going to cancel if they dont give you a better rate. Navigate their call center correctly so you find an agent who can grant price reductions. Be polite to them personally, but express frustration about Spectrum the company.

Does Spectrum Internet have a contract?

Spectrum Internet offers fast speeds, great prices, a FREE modem and NO contracts. With 99.9% network reliability, Spectrum Internet is a great choice.

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