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Click ‘Get Form’ to open the CONSUMER TO BUSINESS application in the editor.
Begin with Part A, where the Outgoing Customer lists all services to be transferred. Ensure you have your account numbers ready, which can be found on your latest bill.
Specify whether you want to transfer all services or individual ones. If transferring individual services, list their numbers accordingly.
Fill in the Transfer Date, ensuring it is at least 7 working days from submission.
In Part B, provide details of the Outgoing Customer including full name, contact information, and billing address. Make sure this information is accurate for smooth processing.
Proceed to Part C for Incoming Customer details. If they are an existing Telstra customer, complete Section 1; otherwise, fill out Section 2 for new customers.
Finally, complete Part D by providing identification documentation as required and ensure all sections are signed before submitting via email or fax.

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