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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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You can check your JCPenney Credit Card statement by logging in to your online account, or by using the iOS or Android mobile app. Youll have to enroll in the e-bill program first. You can also check your statement when it gets mailed to you at the address on file.
Having trouble accessing your account? If youre unable to change your password, please call our Customer Care team at 1 (800) 322-1189.
Go to the JCPenney online credit center. Enter your user ID and password. Check the Remember User ID box if youre using your own computer and visit the website frequently. Click the Secure Login button to view your JCPenney account details.
What bank owns JCPenney credit card? The JCPenney Credit Card is issued by Synchrony Bank.
Find your account number on your JCP credit card or statement. From the JCPenney online credit center, click the Register button. Enter your JCPenney card account number and billing address ZIP code.
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People also ask

Online: Log in to your online account and click on Pay My Bill. Then, enter your account information, payment amount, and the date you would like your payment to be drafted from your account. Over the phone: To make a payment over the phone, call (800) 527-4403 and follow the prompts.
Online: Log in to your Synchrony Bank account to see your JCPenney Credit Cards balance. By Phone: Call 1-800-542-0800 and follow the prompts to connect with a customer service representative.
Yes, you can pay your JCPenney Credit Card bill by phone. To make your JCPenney Credit Card payment over the phone, call (800) 527-4403 and follow the instructions from the automated menu, then enter your payment information.

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