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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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If you have any questions about Duke MyChart, please call Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday and Friday or 8:00am-4:00pm ET Thursday.
Medical Records Customer Service: 919-684-1700. We are open Monday Friday 8:00 am to 4:30 pm.
Use a filing cabinet, 3-ring binder, or desktop divider with individual folders. Store files on a computer, where you can scan and save documents or type up notes from an appointment. Store records online using an e-health tool; certain online records tools may be accessed, with permission, by doctors or family members.
Medical records are the document that explains all detail about the patients history, clinical findings, diagnostic test results, pre and postoperative care, patients progress and medication. If written correctly, notes will support the doctor about the correctness of treatment.
Get Your Medical Records from Duke Health Email: ROI-Requestor3@dm.duke.edu. Fax: 919-620-5165. Mail: Release of Information. Duke University Health System. P.O. Box 3016. Durham, NC 27710. Customer Service: 919-684-1700. We are open Monday Friday 8:00 am to 4:30 pm.
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People also ask

A patient record system is the set of components that form the mechanism by which patient records are created, used, stored, and retrieved. A patient record system is usually located within a health care provider setting.
Doctors, nurses and other health care professionals write up medical records so that the information can be used repeatedly when the patient returns to the hospital or health care centre.
Download the My Duke Health app to stay engaged with your care on the go. My Duke Health includes access to your Duke MyChart account and features an educational health library, urgent care virtual visits and wait times, Duke Health news and events, and more!
Medical records are the document that explains all detail about the patients history, clinical findings, diagnostic test results, pre and postoperative care, patients progress and medication. If written correctly, notes will support the doctor about the correctness of treatment.
Medical Records Customer Service: 919-684-1700. We are open Monday Friday 8:00 am to 4:30 pm.

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