Dss form w 303a 2025

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DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 service centers, central administration, and online and phone access options.
**Benefits Center phones (1-855-626-6632) are open Monday, Tuesday, Wednesday, Thursday, Friday, from 8:00 a.m. to 4:00 p.m. However, due to recently experienced excessive call volume, we will only be able to honor these hours while our capacity is able to meet the call demand.
1-888-328-2666 This is a free call. Customer Service is open 24 hours a day, 7 days a week to answer any questions you may have about how to get your benefits. The customer service number is first answered by a computer.
You can check your balance by calling the EBT customer service number listed on the back of your EBT card - 1-888-328-2666. You can know your balance by saving your EBT receipts. After you make a purchase, you will receive a receipt that will indicate your available balance.
You will usually need a phone interview to qualify, so it is important to have a phone number where you can be reached. Call DSS at 855-626-6632 (TTD/TTY 1-800-842-4524) if you dont hear from them in two weeks.
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