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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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How can I close my Hong Kong HSBC account? We value you as our customers, but if you choose to close your account, please visit a nearby branch in Hong Kong. Alternatively, you can download the account closure form and return to us for processing: integrated accounts.
If you closed your account via the app, your account will close within 3 working days and well send your closing statement by post. Youll still have access to your account until the date it is closed via the mobile banking app.
To close your bank account, you must write an application letter to the manager of your respective bank branch. Along with the application, you must also include/attach the documentation required to shut your account, such as a passbook, chequebook, ATM card (debit/credit), identity proof and so on.
Heres what you need to do: Login to your HSBC online banking account. Look for and select the Chat tab. Chat online with a customer service agent and request to close your account.
Ways to close your account If you no longer want to use your account, you can close it using the app, online banking, in a branch, by phone or by post. Whichever method you use, the account needs to have a balance of zero when you close it.
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People also ask

You can close your HSBC account in any branch, but its recommended to make an appointment first. You can find your nearest branch and relevant contact details here. Make sure you bring any debit cards, cheque books or credit books linked to the account along with you on the day.

hsbc account closure form