Emgality Prior Authorization Request Form - OptumRx 2025

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Yes, you can appeal the decision. Your provider will need to fax a letter of medical necessity to: Managed Pharmacy Consultations at 561-209-5822. The appeal review takes about 24-48 hours. After 48 hours, members can call Optum Rx at 866-441-2422 to check the status.
The patient or their representative can contact their insurance company and provide the relevant information to start the Prior Authorization process. Its best to confirm with the healthcare provider if they have the information and are willing to submit the request.
Submitting a PA request to OptumRx via phone or fax above. For urgent requests, please call us at 1-800-711-4555. (Hours: 5am PST to 10pm PST, Monday through Friday.)
You may also file an appeal if your health plan denies pre-approval (called prior authorization) for a benefit or service. There are two types of appealsan internal appeal and an external review. You file an internal appeal to ask your health plan to review its decision to deny a claim.
If you have questions or want to speak with an Optum Rx Prior Authorization Advocate, call 1-800-711-4555.
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People also ask

The 100 mg strength of Emgality is indicated for the treatment of episodic cluster headache in adults. Authorization will be issued for 12 months.

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