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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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When you register on OptumRx.com, youll get 24/7 access to a personalized website that helps you manage your health plan. You can access an ID card using OptumRx.com or the mobile app. If you have a member account: Sign in to OptumRx.com and choose Benefits and Claims - ID Card at the top right of the screen.
OptumRx is an affiliate of UnitedHealthcare Insurance Company.
You can submit your order via phone, mail, online or through the OptumRx App. Additionally, your physician can electronically submit your prescription to OptumRx. OptumRx fills your order and mails it to you within seven days of placing the order.
Fax this form to: 1-866-434-5523 Phone: 1-866-434-5524 OptumRx will provide a response within 24 hours upon receipt.
When you log into optumrx.com the first time, click on the blue New prescription button under At a glance or find the large + above Request a prescription and click on the +. Type a drug name in the box and click on the spyglass. Drag the drop-down menu to the proper dosage. Choose the correct quantity.
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People also ask

Prior authorizations (PAs) help manage costs, control misuse and protect patient safety to ensure the best possible therapeutic outcomes.
How does OptumRx home delivery work? Order up to a 90-day supply of medications you take regularly. Submit your order online, through the app, by phone, or mail. OptumRx fills your order, ships it to you, and lets you know when to expect your delivery.
Register at optumrx.com. Call the member phone number on your ID card. Bring in your prescriptions or empty prescription bottles and the pharmacist will do the rest. Call your local CVS Pharmacy and a pharmacy staff member will help you.

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