Consumer Complaint Disclosure - California - DCA - CA 2026

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  1. Click ‘Get Form’ to open the Consumer Complaint Disclosure in the editor.
  2. Begin by filling out the 'Complainant Information' section. Enter your name, address, city, state, zip code, phone number (available from 8 am to 5 pm), and email address.
  3. Next, move to the 'Business Information' section. Provide details about the business or professional you are complaining about, including their license or registration number and the name of the person you dealt with.
  4. Indicate the date of service or purchase and specify the type of product or service related to your complaint.
  5. In the description field, clearly outline your complaint. Be specific about who was involved, what happened, when it occurred, where it took place, and how it unfolded. Use additional paper if necessary.
  6. State what resolution you seek from the business or individual regarding your complaint.
  7. If applicable, indicate whether you have filed this complaint with any other organization. If yes, provide details such as agency name and contact information.
  8. Attach any supporting documents like receipts or correspondence that substantiate your claim before signing and dating the form at the bottom.

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The CCPA requires businesses to give consumers certain information in a notice at collection. A notice at collection must list the categories of personal information businesses collect about consumers and the purposes for which they use the categories of information.
Consumer rights in the CCPA can be formulated in different ways, but we divide them into the following categories: (1) right to notice, (2) right to access, (3) right to opt out (or right to opt in), (4) right to request deletion, and (5) right to equal services and prices.
The California Consumer Privacy Act (CCPA) is a piece of data privacy legislation that applies to most businesses that process the personal data of California residents. The CCPA gives California residents a certain amount of control over the personal data that businesses collect about them.
The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits.
Filing a Complaint File a complaint online at .dca.ca.gov or call 800.952. 5210 to have a complaint form mailed to you.

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Consumer Assistance Our toll-free telephone line, (800) 952-5210, is staffed Monday through Friday from 8:00 a.m. to 5:00 p.m. Automated services are available 24 hours a day, seven days a week.

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