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Contacting Navy Federal If you supplied personal information via email, phone, social media, or other means to someone you suspect was scamming you, contact Navy Federal 24/7 at 1-888-842-6328.
Never let yourself be pressured into giving personal information or passcodes over the phoneNavy Federal will never call you to ask for your code word!
If your card is lost or stolen, or you suspect youre a victim of fraud or identity theft, call Navy Federal immediately at our service line, 1-888-842-6328, so we can instantly put an immediate hold on your account.
Well investigate your fraud claim on your behalf and issue you a provisional credit. The Zero Liability policy only covers transactions that have been confirmed by Navy Federal as fraudulent and that are reported to Navy Federal in a timely manner. You must report suspected fraud as soon as possible.
Phone: Call Navy Federal at 888-842-6328. Enter your Access Number and telephone password (if youve set one up). Press 3 for credit cards and then press 2 to report fraud or unrecognized charges. Branch: A Member Service Representative will assist you.
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People also ask

Q: What should I do if I have unauthorized charges on my debit card? A: Contact your bank immediately if you suspect unauthorized transactions on your debit card. If the transaction was made using a debit card or other electronic fund transfers, you may have additional protections under federal law.
What to Do in Case of Fraud. If you suspect youre a victim of fraud or identity theft, call us immediately on our 24-hour service line at 1-888-842-6328.
How do I file a billing dispute? You can file by phone, secure online message, at a branch or by mail. Phone: Call Navy Federal at 1-888-842-6328, enter your Access Number or the last 4 digits of your Social Security Number and telephone password, or the last 6 digits of an active Navy Federal card.

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