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How do I add to HICAPS?

Simply login to HICAPS Accounts Online and navigate using the side menu (Providers View / Modify Provider) to the Provider page and select the changes you wish to enable/disable. Once all modifications have been made you can select Modify Provider at the bottom of the page to save the changes.

Does HICAPS need internet?

An active internet connection, with an ethernet cable that can be plugged into the terminal. A pre-selected 6 digit terminal passcode that will need to be used for functions such as refunds on the terminal. Sequential or consecutive numbers will not be accepted.

How do I set up HICAPS terminal?

The HICAPS representative will your new terminal. To do this they will require you to enter your Wi-Fi password (if you have one), to connect the terminal. Terminals can only connect to password protected Wi-Fi connections. Alternatively they can connect your terminal via internet with an Ethernet cable.

How do you process HICAPS?

To start a HICAPS Claim transaction, simply swipe the patients Health Fund card through the terminal. Note: When claiming with the VX680 terminal model Claims processing is supported by all the participating health funds when the terminal is on the docking/ base station with a phone line or ethernet cable connected.

How do I connect my HICAPS to my computer?

the Keyspan USB Serial Adaptor Drivers. At the end of the HICAPS mono Cable (the curly cord) you will see three labelled connections. Connect the Serial Cable to the Keyspan Adaptor and secure firmly by turning. Connect the Keyspan Adaptor to your computer.

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Who is the payee provider for HICAPS?

provider number Provider numbers that HICAPS use are issued by Medicare Australia or Medibank Private.

How do you a HICAPS terminal?

The HICAPS representative will your new terminal. To do this they will require you to enter your Wi-Fi password (if you have one), to connect the terminal. Terminals can only connect to password protected Wi-Fi connections. Alternatively they can connect your terminal via internet with an Ethernet cable.

Can you use HICAPS without card?

iPhone and Apple Watch users can now claim by tapping their Apple device on HICAPS terminals instead of swiping a plastic card. This option is available to eligible members of Bupa, Medibank, nib, GU health, HBF and AHM.

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