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While 5S keeps operators efficient and organized during the daily routine, Gemba Walks spot check the efficiency of the 5S system and help you find other things that might otherwise fly under the radar. 5S is the continuous process of inspecting, evaluating, cleaning, organizing, and focusing a work space.
Gemba walks require three critical elements: Go see: You have to get to the Gembatypically the shop floorto see if the process design supports its intended purpose. Ask why: A good leader seeks first to understand instead of being understood. Show respect: A Gemba walk isnt about pointing fingers and assigning blame.
5 golden rules of gemba management Check the Gembutsu (relevant objectives such as scrap, broken machines, returned goods, etc.) Perform temporary actions. Find the root cause. Standardize to avoid recurrences.
While processes are unique for each company, any organization that wishes to conduct a Gemba Walk can be guided by the following steps: Give the team or employee to be observed the courtesy of a heads-up. Prepare the questions to get the information you need. Observe only; dont interfere. Record observations.
Gemba walks require three critical elements: Go see: You have to get to the Gembatypically the shop floorto see if the process design supports its intended purpose. Ask why: A good leader seeks first to understand instead of being understood. Show respect: A Gemba walk isnt about pointing fingers and assigning blame.
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Being distracted. Like rushing a Gemba walk to get it over with, going through a Gemba walk while acting distracted checking email, stopping to make calls, etc. is disrespectful.
Gemba (aka Walkie Lookie) walks denote the action of going to see the actual process, understand the work, ask questions, and learn.
11 Steps to an Effective Gemba Walk Prepare the Team. Have a Plan. Follow the Value Stream. Always Focus on Process, Not People. Document Your Observations. Ask Questions. Dont Suggest Changes During the Walk. Walk in Teams.

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