Cimb dispute 2026

1. Click ‘Get Form’ to open the cimb dispute form in the editor.
2. Begin by filling in your Cardholder Details. Indicate whether the transaction is a Debit or Credit Card Transaction by ticking the appropriate box. Enter your name, NRIC/Passport number, contact number, card/account number, and email address.
3. In the Details of Disputed Transaction(s) section, list each disputed transaction. For each entry, provide the Merchant Name, Transaction Date, Amount (RM), and Reference Number (ARN) found in your itemized statement.
4. Tick the best description(s) for your disputed transactions. Choose from options such as unauthorized charges, double charges, or other relevant reasons.
5. If you wish to request a sales draft of the transaction(s), tick that option and be aware of any additional charges. Ensure you enclose necessary documents like statements or proof of payment.
6. Finally, complete and sign the form before submitting it to the Bank within 14 days from receipt of your statement.

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