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A transaction dispute is a consumer complaint related to a credit or debit card purchase.
A disputed transaction is one where a customer questions the validity of a transaction initiated through his/her registered Debit/Credit Card account. Customers may report a disputed transaction for various reasons, as mentioned below: Unauthorized transactions. Excessive charges.
It means the card holder name of the credit cards customer (their client).
As per the network guidelines, in case of a dispute, the cardholder is required to provide a duly filled in Transaction Dispute Form (TDF) mentioning the details of the disputed transaction to enable / authorize the bank to investigate with the respective merchant / member bank, as appropriate.
What is a customer dispute? A customer payment dispute, more commonly called a chargeback, happens when a cardholder disputes (challenges) a payment card transaction and asks the card-issuing bank to reverse it. There are multiple situations where this can occur, but few reasons it actually should.
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A disputed transaction is one where a customer questions the validity of a transaction initiated through his/her registered Debit/Credit Card account. Customers may report a disputed transaction for various reasons, as mentioned below: Unauthorized transactions. Excessive charges.
Customer Dispute Form means a form used to record details of a matter with a patron that cannot be immediately resolved.
A transaction dispute is a consumer complaint related to a credit or debit card purchase.

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